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本帖最后由 fpgaw 于 2010-4-30 22:46 编辑
发布日期: 2010-04-30 工作地点: 上海 招聘人数: 1
语言要求: 英语 熟练 学 历: 本科
职位描述
Job description
· Provide technical support directly to customers via telephone and internet.
· Resolve customer technical problems utilizing design and analysis skills.
· Evaluate new software products and provide defect and enhancement information through product testing.
· Document product change requests, workarounds and problem solutions.
· Utilize customer-case management and bug-tracking database to maintain/retrieve customer case status, call activity, change request and solutions.
· Review and quality check technical and product documentation.
Requirements
· Bachelor or Master Degree in Electronic Engineering or equivalent is an essential.
· Understanding the FPGA development and VHDL/Verilog is preferred.
· Strong interpersonal, telephone, written and group communication skills and be fluent in English or Korean
· Good analytical & problem solving skills are required along with self-motivation, and demonstrated successful team work.
· Candidate with a service-oriented approach, a desire to solve problems, and a concern to support customers in a dynamic and commercial engineering environment would be an ideal candidate.
联系方式
电子邮箱: jobs-ap@xilinx.com |
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